The right of withdrawal

You have the right to withdraw from the contract within 30 days without giving any reason.
During this period, you can do what is reasonably necessary with the product to assess the product. You are allowed to try the product as you would in a physical store. In addition, you can remove the product from the packaging, unless the packaging contains a seal. If you have done more than was necessary to try the product, we can charge you for it.

The withdrawal period expires 30 days after the day on which you, or a third party designated by you other than the carrier, took possession of the product. If you have ordered several goods with different delivery times in one order, the withdrawal period will expire 30 days after the day on which you received the last product or part. Once you have agreed with us on a regular delivery of products, the withdrawal period will expire 30 days after the day on which you or a third party designated by you physically take possession of the first product. To exercise your right of withdrawal, we request that you send us an email, whether or not including the model form, via support @dailygear. Com.

We request that you return the product as much as possible in the original packaging. 

We do not guarantee the return and therefore recommend to always insure valuable goods (extra). Unfortunately, we cannot refund returns that are not received by us.

Refund policy

After you have exercised your right of withdrawal, you will receive all payments, including any delivery costs for the forwarding, within 14 days. We will pay you back with the same payment method you used to pay, unless you agree another method with us.

For orders over 70 EURO you may have enjoyed free shipping. If you return part of this order and the remainder falls under the order value of 70 EURO, we will settle the regular shipping costs with a refund.

You bear the costs for the return shipment yourself. We estimate that these costs in the Netherlands and Belgium will amount to a maximum of € 8.

Exclusion of right of withdrawal

The right of withdrawal is excluded for:

  • Products made to your specification
  • Products whose original factory packaging has been damaged
  • Products where the original factory seal has been broken
  • Products modified by you
  • Damaged products or products with traces of use

Model withdrawal form

(only fill in this form and return it when you want to cancel the contract)

To:
DailyGear
Nijverheidweg 103e
8071DD Nunspeet
The Netherlands

I / We * share / share * hereby that I / we * our agreement regarding the sale of the following products:
[indication of product (s)] *

Received on [date of receipt of products] [Name of consumer (s)]
[Consumer address (s)]
[Consumer (s) signature] (only if this form is submitted on paper) *

Delete what is not applicable or fill in what is applicable.