F.A.Q.
We ship to all countries within the European Union.
Within the European Union:
- Belgium
- Bulgaria
- Cyprus
- Denmark
- Germany
- Estonia
- Finland
- France
- Greece
- Hungary
- Ireland
- Italy
- Croatia
- Latvia
- Lithuania
- Luxembourg
- Malta
- The Netherlands
- Austria
- Poland
- Portugal
- Romania
- Slovenia
- Slovakia
- Spain
- Czech Republic
- Sweden
Products are first checked before we pack them neatly and well protected. Depending on the type of product and how busy it is, we usually ship your order quickly within 1-3 working days.
In the Netherlands and Belgium, delivery takes an average of 1-2 days.
Unfortunately, around holidays, national days and in Corona time, the post often has to deal with a heavy load. As a result, delivery can sometimes be delayed.
In the rest of Europe, delivery takes an average of 1-5 days.
Unfortunately, around holidays, national days and in Corona time, the post often has to deal with a heavy load. As a result, delivery can sometimes be delayed.
If the status of your order via Track & Trace does not change after more than 5 days, it is advisable to contact us. We will immediately initiate an investigation.
Send us a message with:
- Your name
- Order number
Our customers are allowed to have products on sight for 30 days. If you are not satisfied with your product, you can return it according to our procedure. Read the procedure carefully before returning the product.
NB! The return address is not the same as the business address.
No, we advise customers to have expensive knives sharpened by a professional sharpener or to get started with their own tools.
DailyGear is 100% webshop and has not visiting address and not physical store. We do not keep stock at our office address, because we work with a fulfillment partner.